Summary of core feedback collected by CEA in spring/summer 2019

We recently published an EA Forum post summarizing feedback we collected in the spring and summer of 2019 (both on our work and on the EA movement as a whole).

An excerpt from the post:

CEA has, historically, been much better at collecting feedback than at publishing the results of what we collect. This post is part of our attempt to address that shortcoming and publish more feedback, but, until more can be published, we want to share more details about the types of feedback we collect.

As some examples of other sources of feedback CEA has collected this year:

• We have received about 2,000 questions, comments and suggestions via Intercom (a chat widget on many of CEA’s websites) so far this year
• We hosted a group leaders retreat (27 attendees), a community builders retreat (33 attendees), and had calls with organizers from 20 EA groups asking about what’s currently going on in their groups and how CEA can be helpful
• Calls with 18 of our most prolific EA Forum users, to ask how the Forum can be made better.
• A “medium-term events” survey, where we asked everyone who had attended an Individual Outreach retreat how the retreat impacted them 6-12 months later. (53 responses)
• EA Global has an advisory board of ~25 people who are asked for opinions about content, conference size, format, etc., and we receive 200-400 responses to the EA Global survey from attendees each time.

The feedback summarized in this document sometimes agrees with other feedback we have received, and sometimes disagrees. This document generally presents feedback “as is” in an attempt to give an accurate summary of people’s responses, even if the feedback here disagreed with opinions we have gotten from other data sources.